Why is the promotional footer showing at the top of my email?

Why the SecureMailMerge promotional banner appears at the top of longer emails.

This is intentional. For longer emails, we place the promotional banner at the top instead of the bottom so it remains visible to recipients.

The simplest solution is to upgrade to a paid license, which removes the banner completely from all your emails.

If your organization has deployed SecureMailMerge, your IT administrator can adjust these limits. Contact them if you have questions about your organization’s configuration.

If you’ve already purchased a license but still see the banner, visit our license troubleshooting guide to make sure it’s assigned correctly.