Help Center

Recipients and spreadsheets

Load recipients from a spreadsheet or Outlook contacts, review them and add CC or BCC.

• Prepare and upload your spreadsheet
• Send to your Outlook contacts
• Review and unselect recipients
• Add CC or BCC recipients
• Combine several rows into one email (many-to-one)

Write and personalize

Write your email, personalize text and links, and add images and attachments.

• Create, test and send your email
• Change the font or style of a token
• Format dates
• Set default values for empty fields
• Show or hide content with conditions
• Add a different link for each recipient
• Add images to every email
• Attach the same files to every email
• Attach different files for each recipient

Sender and message options

Choose the sender and reply-to address, request receipts and set mail headers.

• Send from a shared mailbox or alias
• Set a reply-to address
• Request receipts or set high importance
• Add custom headers or List-Unsubscribe
• Advanced options: every setting at a glance

Schedule, send and check results

Check limits, schedule and pace sending, control a running campaign and read the send report.

• Sending limits and daily caps
• Schedule a start date
• Set sending days, hours and a daily limit
• Add a delay between messages
• Review drafts before they send automatically
• Pause, resume or stop a campaign
• Download and check your send report
• Why there is no open or click tracking

Free version, plans and billing

The free version, pricing, invoices, license changes and cancellation.

• Free version, trials and demos
• Why the free-version banner can appear at the top
• Nonprofit, education and volume pricing
• What to do after buying a license
• Invoices and payment details
• Move a license or change the subscription owner
• Cancel your subscription

See also: Promotional footer remains after purchase

Team and company licenses

Assign licenses and manage subscriptions for a team, a company or clients.

• Assign, remove or add licenses
• Set up company subscriptions and delegated admins
• Consolidate individual subscriptions into a company plan
• Manage licenses as a reseller or MSP
• Automate assignments with the licensing API